0800 801 482

How We Can Help

We are a group of trained, professional and approachable people who provide a FREE and CONFIDENTIAL service for consumers who are concerned about the Health Care they have received or feel they may need to make a medical complaint.

Please call us on Freephone 0800 801 482 to contact someone Local to you.

The area covered by the Health Consumer Services Trust is shown in the maps below.

Our aims are to:

  • Help you personally
  • Improve the quality of health services


  • Listen
  • Support
  • Communicate
  • Liaise

Sometimes talking to your health professional can be difficult. When you’re unwell or concerned or even just confused it helps to have someone independent to call on.

Our service can help. We can write letters or make phone calls on your behalf, advise you about the Health Complaints procedures, we can come with you to meetings with your health care provider, to support you with your complaint.

Please Contact Us For More Information

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